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My Passport for Mac – Portable storage for Mac. My Passport for Mac is the sleek, portable hard drive designed for photographers, graphics professionals and road-warriors who want to take their digital life with them. It's compatible with Apple Time Machine and is an ideal companion for your MacBook.
For Windows Vista, and Windows 7 the driver installation process should be automatic, and should not require any user intervention.
If there are issues with the drivers installing correctly, you will need to contact Microsoft Support for help reinstalling drivers.
Note: | Western Digital always recommends updating your Operating System (OS) to the latest available service pack prior to installation of the drive. |
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- Make sure your PC has been fully started and Windows is running.
- Connect the supplied USB or FireWire cable to the Passport drive.
- Connect the Passport drive to your computer with the USB/FireWire cable. The picture below shows how to plug the drive into your computer.
- You will see Windows automatically install drivers for the Passport drive.
- Once the drivers have been installed, the Passport drive will be listed as a new drive letter under My Computer.
Note: | If Windows has an error installing the drive then you may need to try it on another computer to make sure that the drive is working properly. If the drive does not work on other computers, and you have also tried another data cable, it is probable that the drive has been damaged or has failed, and should be replaced. If the drive installs properly and you don't get an error, but the drive is not showing up in My Computer or Windows Explorer, then you may need to format the drive for Windows. Please see the following Knowledge Base articles for assistance. If you still have problems with the drive then you can Contact Us. |
USING A POWER BOOSTER CABLE
The My Passport drive is USB or Firewire bus and does not require a separate power supply. A Power Booster Cable (Not currently available for My Passports using the USB Micro connection) may be needed if you are using any of the following:
- A laptop computer that has limited bus power.
- USB cable that is longer than 18 inches (22 inches for Passports manufactered prior to 2007)
- USB hub (we do not support any type of USB hub).
The older Silver Passport may only function properly if you power it with the optional power supply. If you decide to use a third-party USB cable to connect the drive to the computer, the cable may not be able to transfer enough power to the drive (This includes USB 'reel' cables and extension cables). Our Online Store Accessories page offers an optional power supply for the older Silver Passport, and the optional Power Booster cable (the Power Booster cable has two USB connectors that plug into two USB ports on the computer).